Please review the terms and conditions below.
You will receive a copy to initial and sign upon submitting your deposit.
Hiring Charges
Provisional bookings will be held for 3 days before the security deposit is due. If a deposit is not paid during that time the date will be made available again.
Bookings are confirmed once a nonrefundable security deposit of $100 has been received.
The full balance is due 14 days before the party date. At this time, guest count, theme and any extras will be confirmed. Any additional changes will be subject to a fee.
The cost includes styling and collection the following day. A delivery fee of $50 will apply and a rate of $1.75 per additional mile will be assessed if the location is more than 10 miles outside of zip code 77459.
The rental period is one night, however extra nights can be arranged with prior agreement with That Razzle Dazzle. The equipment must not be used outdoors.
We do everything possible to ensure set up and collection is at agreed upon time. Please know delays do happen, especially here in Houston with severe traffic problems, road closures and accidents. We promise to communicate with you and be there as soon as we can! If we are more than 20 minutes delayed, a credit will be issued to you.
All prices are subject to change, but any price quoted at time of booking will be honored.
That Razzle Dazzle will charge a $100 damage fee and is fully refundable provided there are no damages to That Razzle Dazzle’s property. This fee will be refunded within 24 hours using the same payment method.
CANCELLATION POLICY
Bookings can be changed up to 14 days before the scheduled event and changes must be mutual between the customer and That Razzle Dazzle. This is subject to availability of dates and themes already booked.
Bookings cancelled before 14 days of the party date will receive a full refund of any monies collected with the exception of the security deposit (the security deposit is non-refundable).
For bookings cancelled within 14 days of the party, That Razzle Dazzle will charge the host 50% of their total package price.
There will be no refunds given for any host that cancels 5 days before of the event.
There will be a $50 fee assessed for any drop off/pick up changes requested within 48 hours of the event.
SET UP AND SPACE
The host must be present at the agreed time for set up and collection of the equipment.
The host is responsible for ensuring adequate indoor space. The space required per teepee / mattress is approximately 50 inches x 75 inches. The space required is to ensure the safety of the children moving in and around the area.
That Razzle Dazzle will not refund in full or in part the monies paid in the event that adequate space is not available to set up the equipment.
The host must ensure that the sleepover / spa area is free of furniture prior to our arrival and is clean (dirt and dust free). Area must be ready for the party to be set up and styled and free of any items that could potentially be damaged, (That Razzle Dazzle is not responsible for damage that occurs during set up if the space was not appropriately cleared).
That Razzle Dazzle is not responsible for the removal of furniture to enable the party to be set up. Any delay in the start time because of this will result in a $40 waiting fee being charged.
The host is responsible for all equipment while in their care.
DAMAGE TO EQUIPMENT
Any damage to the equipment will result in additional charges. This includes stains to teepee, bedding, blankets and cushions.
To avoid accidents, we ask that food and drink are not to be consumed inside the teepee and any nail varnish that may have been applied is completely dry. If children are wearing any sort of makeup, we would ask that this be removed before getting into bed.
Smoking is strictly prohibited in and around the accessories and equipment as this creates a fire hazard and to prevent smoke odor on the equipment. If found, this will result in additional fees.
We kindly ask that pets be kept well away from the equipment at all times.
For damaged or missing items, an additional invoice will be issued for immediate payment. Cost to replace the damaged, stained, or missing items as follows:
Blanket $15
Cushion $10
Bedding Stains $15
Fairy Light $20
Garland $15
Mattress $100
Night Light $7
Pillow $10
Teepee $75
Tent $60
Tray $25
Small Stuffed Animals $20
Large Stuffed Animals $60
Picture Frames $20
Small Frames $5
SAFETY OF CHILDREN
It is the responsibility of the host to ensure that children are properly supervised at all times during the party. The host is responsible for the care and safety of all children at the party.
That Razzle Dazzle is not responsible for the care and safety of the children and cannot be held responsible for any injury caused to a child during the party.
That Razzle Dazzle accepts no responsibility to damage to the host's home or possessions while hosting a party.
It is the hosts responsibility to inform guests accordingly to these Terms and Conditions.
ALLERGIES
Please advise us in advance if a child has an allergy to bedding or a particular washing soap so we can discuss options with you.
It is the hosts responsibility to notify us of any skin allergies if booking our spa package.
That Razzle Dazzle cannot be held responsible for any allergic reactions to either food (eaten during the party), spa products or bedding.
We use quality products and follow strict hygiene routines.